FOUR DISCIPLINES · ONE OPERATING SYSTEM

Bespoke Automation & AI Engineering

Every service is scoped, flat-priced, and delivered as a high-precision system. No vague deliverables or default retainers.

Why Businesses Leave 30%+ Revenue Behind

Without automated follow-up and unified data, high-intent prospects slip through the cracks every single day.

01

Leads Falling Through Cracks

Manual follow-up delays mean leads buy from whoever calls them back first.

78% buy from first responder
02

Drowning in Manual Admin

Teams waste 20+ hours weekly re-entering data across unconnected apps.

30+ hrs/wk saved via AI
03

Disconnected Tool Stacks

5+ software tools that don't talk to each other cause data rot and confusion.

Replace 3-5 redundant tools
04

Missing the AI Advantage

Competitors capture and qualify leads 24/7 with zero human latency.

3x faster response rate

Capabilities & Service Offerings

Deep technical expertise across CRM engineering, AI agents, conversion design, and cloud integrations.

GoHighLevel Systems & Workflows

Full end-to-end GHL implementations: CRM, pipelines, automations, calendars, membership sites, and reputation management — architected around your actual sales motion.

What's Included in the Sprint:

  • Account architecture & sub-account planning
  • 6+ pipeline design with stage-jump rules
  • 20+ workflow builds (nurture, follow-up, reactivation)
  • SMS, email, and voicemail drop sequencing
  • Calendar + round-robin appointment routing
  • Membership sites, courses, and community setup
  • Reporting dashboards for ops leadership
  • Team training + written SOPs

Core Tech Stack

GoHighLevelTwilioStripeZapier
Scope This System

AI Automation & Voice Agents

Custom AI agents that read your business, call your tools, and act — not just chat. Support, sales, ops, and internal knowledge agents shipped with proper guardrails.

What's Included in the Sprint:

  • Use-case scoping & ROI modeling
  • GPT-4 / Claude tool-calling architecture
  • Vector or relational memory design
  • Live handoff to human reps with context
  • Voice agents via Vapi & Retell AI
  • Slack / Notion / CRM integrations
  • Evaluation harness + weekly quality reviews
  • Ongoing prompt & tool optimization

Core Tech Stack

OpenAIVapiRetell AIMake.comn8n
Scope This System

Shopify Marketing & CRO

Conversion rebuilds, full Klaviyo flow programs, and paid growth engines built to move Shopify stores from 'busy' to 'compounding'.

What's Included in the Sprint:

  • Full funnel + PDP conversion audit
  • 9-flow Klaviyo program (welcome → winback)
  • Meta + Google Ads full-funnel setup
  • Landing page design & A/B testing
  • Subscription & bundle strategy
  • Post-purchase upsell engineering
  • Weekly performance reporting

Core Tech Stack

ShopifyKlaviyoMetaStripe
Scope This System

CRM Integration Workflows

When off-the-shelf breaks, I design custom automation systems that stitch your entire stack together — often replacing 3–5 tools and 20+ manual hours a week.

What's Included in the Sprint:

  • System audit + data-flow mapping
  • Make.com / n8n / Zapier scenario design
  • Custom webhooks & API integrations
  • Stripe → CRM → fulfillment pipelines
  • Internal ops dashboards in Notion / Airtable
  • Alerting, retry, and observability layers
  • Documentation + team handoff

Core Tech Stack

Make.comn8nZapierNotionStripe
Scope This System
ENGAGEMENT MODEL

How Engagements Run

Four streamlined phases from scoping call to fully deployed, documented system.

01

Discovery & Audit

Free 30-min call mapping your process, current stack bottlenecks, and clear project goals.

02

Fixed-Price Proposal

Written scope, technical architecture blueprint, timeline, and exact flat pricing within 48h.

03

Engineering Sprint

Rapid execution with async updates every 2 days and a live halfway demonstration.

04

Launch & Handoff

Complete documentation, loom SOPs, team training, and 14-to-30 day post-launch support.

Why Founders Work With Diamond

The speed and care of a dedicated specialist without the overhead of bloated agencies.

Generic Freelancer

  • Unreliable delivery timelines
  • No system architecture thinking
  • Disappears after getting paid
  • Cookie-cutter templates
RECOMMENDED CHOICE

Diamond

  • Direct senior specialist access
  • End-to-end system architecture
  • 14–30 day post-launch support
  • Custom engineered for your ops
  • 5-Star rated on Fiverr

Big Agency

  • $5,000+ minimum retainers
  • Work handed to junior interns
  • Slow ticket-based communication
  • High overhead passed to you
TRANSPARENCY

Frequently Asked Questions